Privacy Policy


We understand and respect the importance of privacy when it comes to personal information. We are committed to ensuring that personal information is handled in a minimal, private, accurate, secure, and controlled manner. Unless legally required otherwise, we treat your personal information as confidential.


If you have any concerns or questions about the personal information we hold about you, please don't hesitate to contact us using our online form. We value your input and will address your privacy-related inquiries promptly.


As a leading retailer, we offer various services and functions, including physical stores (located on the street and in shopping centers), online platforms, promotional materials (such as paper and electronic mail-outs), credit and other card systems, layby arrangements, and reward programs. We take pride in being a trusted specialty retailer and prioritise building strong relationships with our customers.


Given the nature of our business, it is sometimes necessary to collect personal information. However, we will never be excessively intrusive or use your information inappropriately. We only request and use personal information that is reasonably necessary for conducting our business.

If you have received any promotional material and do not wish to continue receiving it, simply let us know, and we will promptly remove you from our mailing list.


In accordance with privacy laws, we provide you with access to your personal information held by us, allowing you to correct any inaccuracies (except in cases where it would be inappropriate or exempted by law, such as disclosing someone else's personal information). We will provide reasons if we are unable to fulfill a specific request.


We prioritize handling information responsibly to maintain the confidence of those with whom we do business. It is our policy to uphold high standards in data management and privacy protection.


We may use your personal information to process your orders, notify you of special promotions, share new catalogs, and inform you about important changes related to our business at Embody Women. However, you have the choice to opt out of receiving these types of marketing notifications.

This may include various channels, such as email, phone calls, and SMS marketing.

We may send you marketing communications via SMS (Short Message Service) to keep you informed about our latest offers, exclusive promotions, and relevant news. By providing your mobile phone number and opting in to receive SMS messages, you agree to receive such communications from us.

You can unsubscribe from SMS marketing at any time by following the instructions provided in the SMS or by contacting us directly. Please note that even if you choose to opt out of SMS marketing, you may still receive other types of marketing communications from us through different channels if you have provided your consent for those channels.

Please be assured that we respect your privacy and will handle your personal information with the utmost care and in compliance with applicable laws and regulations. We do not share your personal information obtained through SMS marketing with third parties for their marketing purposes without your explicit consent.

If you have any questions or concerns about our marketing communications, including SMS marketing, please feel free to reach out to us using the contact information provided in this Privacy Policy.


Our website may contain links to third-party websites for your convenience and information. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.


We may use cookies and similar technologies on our website to enhance your browsing experience and collect information about how you interact with our site. Cookies are small text files stored on your device that allow us to remember your preferences, analyze website traffic, and personalize content. By using our website, you consent to the use of cookies as described in our Cookie Policy.


We collect your personal information to facilitate order processing, communicate special promotions and important updates about Embody Women's business that may be of interest to you (unless you choose not to receive these notifications), and improve our services. You may request access to and update your personal information held by Embody Women.

Only on a need-to-know basis, we may share some of your information with our delivery couriers to ensure accurate and timely delivery of your orders and/or promotional materials and catalogs. When appropriate and permitted by law, we may also provide information to our collection agency.


To provide transparency and ensure a seamless shopping experience, we reserve the right to:

Cancel any order: In such cases, we will promptly notify you by email or phone, using the contact details provided.

Any payments made will be refunded using the original payment method.

Subject all orders to stock availability.

Take reasonable steps to verify the authenticity of orders


Embody Women may update its privacy policy from time to time without notice, and an updated policy will be posted on Embody Women website.


If you have any questions regarding this Privacy Policy or wish to access or correct your personal information or make a complaint, please contact our customer service team at