Acknowledge & Acceptance 

Welcome to Embody Women. Please read the following terms and conditions carefully before using our website. By accessing or using our website, you agree to be bound by these terms and conditions.

Our terms and conditions govern your access and use of our website www.embodywomen.com  and related services including the ordering, purchase, and delivery of items from our website and subscriptions to our online newsletter.

This Website and all content on the Website are operated and owned by Embody Women Australia Pty Ltd (ABN 20 667 620 902) of 3/127 York St , Sydney, NSW, Australia (‘Embody Women’, ‘we’, ‘us’ or ‘our’).

These Terms + Conditions should be read alongside any additional policies we provide (collectively referred to as 'Terms'), including but not limited to our Privacy Policy, Returns Policy, Shipping Policy, and Gift Card Terms. In case of any inconsistencies, the provisions of these Terms + Conditions shall apply. 

Amendments 

Embody Women reserves the right to modify the Website and Terms at any time and without prior notice to you. Any such modifications will only be applicable to orders placed after the date of the changes. It is your responsibility to regularly review the Website for any updates, including each time you make a purchase from Embody Women. By continuing to use the Website after any changes to these Terms, you signify your acceptance of those modifications.

Orders

When you place an order for an Embody Women product, Embody Women will promptly process your payment. If your payment is successful, Embody Women will send you an acknowledgment email to confirm your order. Embody Women reserves the right, at its sole discretion, to cancel or reject any order.

Once your order has been placed, it cannot be canceled. Please be aware that once an order has been placed, we are unable to accommodate cancellation requests or prevent the order from being dispatched upon your request.

Product Images

While we have made every effort to accurately depict the textures, appearances, and colours of our items, the product images may vary from the actual delivered product due to differences in monitor settings and computer equipment. Embody Women cannot be held responsible for any such variations in relation to your order. However, if an item significantly deviates from its representation on the Website, you may be eligible for a refund or exchange under the Australian Consumer Law.

Unless explicitly stated, any additional items and accessories shown in a product image are for illustrative purposes only and are not included in the listed price. It is your responsibility to carefully read the product title and description before making a purchase on our website.

Product Availability

All orders placed are subject to availability. While we make every effort to ensure that items are available for delivery, there may be certain circumstances where certain items are unavailable.

If we are unable to fulfill your order, either in full or in part, we will notify you within a reasonable timeframe after your order is placed. Please be aware that we may need to decline or partially reject your order due to this reason. In the event of your order being rejected or canceled, we will provide a full refund for any amounts you have already paid for the unavailable product. Alternatively, we may reach out to inform you about a restocking delay for a specific product and offer you the option to proceed with your order on the basis of a delayed delivery date or an alternative product.

Sale Items

Where an item is listed at a discounted price, it is classified as a sale item. Sale items are subject to the Sale Returns policy, which allows for refunds in the form of Embody Women Credit unless the item is faulty. Please refer to our Returns Policy for more details.

Payment

You acknowledge that we will conduct standard security checks on the payment information you provide to us, and we will process all credit card or debit card payments using Braintree. In the event of any suspicious or unusual activity, Embody Women reserves the right to temporarily or permanently suspend payment via your credit card or debit card. We may also contact you, your bank, or any other relevant third party to report such unusual activity.

To ensure a smooth shopping experience, we accept all major credit cards, including Visa, MasterCard, and American Express. Additionally, we offer payment options through PayPal Afterpay, Zip Pay and Klarna for your convenience.

Shipping and Delivery 

Delivery times may vary depending on product availability and the delivery address you have provided. You acknowledge and agree that any estimated delivery times are subject to potential postal/courier delays or circumstances beyond Embody Women's control. We will not be held liable for any delayed delivery, including instances where you have chosen an express shipping service, and we will not offer refunds in such cases. We cannot be held responsible if items are lost in shipping.

For more information regarding shipping and returns, please refer to our Shipping Policy and Returns Policy.

All international orders are subject to applicable delivery charges.

To track your order, you can use the consignment number provided via email upon placing your order, or you can log in to your account and review your order details there.

CUSTOMS AND IMPORT TAXES

You acknowledge that you are responsible for any taxes, duties, customs, or import charges that may apply to your order, and you agree to fulfill the payment obligations associated with these charges.

RISK AND TITLE

The risk and title of the items will transfer to you upon delivery of the items.

RETURNS

Embody Women accepts returns in accordance with our Returns Policy.

CUSTOMER SERVICE

We strive to respond to all emails within 48 hours. For any inquiries, please contact our customer service team via email at shop@embodywomen.com.

Gift Vouchers & Store Credit

Gift Card Usage 

1. The Embody Women Gift Voucher ("Voucher") is valid for a period of 12 months from the date of issuance unless otherwise speciefied.
2. The Voucher is non-transferable and can only be used by the recipient named on the Voucher.
3. The Voucher cannot be exchanged for cash or any other form of credit.
4. If the total purchase amount exceeds the value of the Voucher, the remaining balance must be paid using an accepted payment method.
5. Any unused balance on the Voucher after the expiration date will be forfeited, and no extension or reimbursement will be provided.
6. Embody Women reserves the right to cancel or void the Voucher if fraud or abuse is suspected.
7. Embody Women is not responsible for any unauthorised use or redemption of the Gift Voucher.
8. Embody Women's standard terms and conditions apply to all purchases made using the Voucher.

Store Credit

Store Credit Amount:

1. Store credit will be issued for the sale purchase price of the returned item(s), excluding any shipping charges or applicable discounts.
2. In cases where multiple items are returned, the store credit will be issued for the sum of the individual items' purchase prices.

Store Credit Usage:

1. Store credit can be used as a payment method for future purchases on the Embody Women website or in-store.
2. Store credit can be applied to the total order value, including taxes and shipping charges, if applicable.
3. Store credit can be used in conjunction with other payment methods for any remaining balance.

Store Credit Validity:

1. Store credit is valid for a period of 12 months from the date of issue.
2. Any unused store credit remaining after the expiration date will be forfeited and cannot be reinstated or refunded.

Store Credit Transfer:

1. Store credit is non-transferable and can only be used by the original recipient.
2. Store credit cannot be combined or merged with store credit from other accounts or individuals.

Store Credit Returns:

1. If a purchase made with store credit is returned, the refund will be issued in the form of store credit for the respective amount.

Store Credit Exclusions:

1. Store credit cannot be used to purchase gift cards.
2. Store credit cannot be applied to previous purchases or used for retroactive discounts.

Intellectual Property

Unless otherwise indicated, Embody Women or Embody Women's licensors own all copyrights of the material on and intellectual property in the Website, including all text, graphics, user interfaces, photographs, registered or unregistered trademarks, logos, and artwork, including but not limited to the design, structure, selection, coordination, expression, "look and feel," and arrangement of such content.

Except as permitted under relevant intellectual property laws, no part of our Website or our content may be copied, reproduced, republished, performed/presented in public, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way to any other computer, server, website, or other medium for publication or distribution or for any commercial enterprise (including further copying, recording, taping, or by a storage and information retrieval system) without the prior written consent of Embody Women.

You may store, print, and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, duplicate, copy, sell, distribute, or otherwise reproduce or exploit, in any format, any of the content or copies of the content supplied to you or which appears on this Website. Furthermore, you may not use any such content in connection with any business or commercial enterprise.

Liability 

You understand that the Website is provided on an "as-is" basis. While we aim to update our website regularly, neither Embody Women, nor any of its employees or agents, makes any representation or warranty as to the accuracy, completeness, currency, or reliability of the information contained on the Website. We reserve the right to restrict access to parts of our website or the entire website, change or withdraw any items, information, or content featured on this Website without notice.

To the maximum extent permitted by law, Embody Women excludes all liability (including for negligence) to you or anyone else in respect of any loss or damage (including special, indirect, or consequential loss or damage such as loss of revenue, unavailability of systems, or loss of data) arising from or in connection with the use of the information on or access through our Website, including if, for any reason, our Website is unavailable at any time or for any period.

Harmful Technologies

To the maximum extent permitted by law, Embody Women will not be liable to you or any other person for any loss or damage (whether direct, indirect, consequential, or economic) however caused and whether in contract, tort, or otherwise, which may result directly or indirectly from any such information, by a distributed denial-of-service attack or by any malicious or harmful programs, scripts, or technologies that may affect our Website, system failures, or any other harmful material that may infect your computer, device, programs, data, or other proprietary material; you agree to release us from any such liability.

Consumer Law

Where legislation implies any mandatory term, condition, or warranty or requires adherence to provisions that may not be excluded by contract, including the consumer guarantees, Embody Women's liability for breach of such term or consumer guarantee is limited, at our option, to:

a) the replacement of the goods or the supply of equivalent goods;
b) the repair of the goods;
c) the payment of the cost of replacing the goods; or
d) the payment of the cost of having the goods repaired.

To the extent Embody Women's liability cannot be excluded, Embody Women's maximum liability to you will be limited to $250 where permissible by law. These Terms do not exclude any rights or remedies in respect of goods or services under the Australian Consumer Law which cannot be excluded, restricted, or modified.

General

Release and Indemnity: You agree to release, indemnify, and hold Embody Women and (as applicable) its affiliates, agents, and employees, harmless from and against any claims, demands, proceedings, losses, and damages (actual, special, and consequential) of every kind and nature, known and unknown, including legal fees on a full indemnity basis, arising from or in relation to your use or access of the Website, or a party acting on your behalf or arising out of your breach of these Terms, or your violation of any law or the rights of a third party.

Waiver: Any failure by Embody Women at any time to enforce these Terms or any of its rights will not be a waiver of such rights or affect the validity of these Terms.

Force Majeure: If we are unable to perform, in whole or in part, any obligation under these Terms as a result of any fact, circumstance, or matter beyond our reasonable control, we are relieved of that obligation to the extent and for the period that we are unable to perform the obligation. You agree that Embody Women will not be held liable for any delay or failure in performance of any part of our services to you.